Warranty Policy:
– All products sold on Kellmax.com come with a standard manufacturer’s warranty unless otherwise specified by the seller.
– The duration and terms of the warranty vary depending on the product and are clearly mentioned on the product page.
– In case of any issues with the product during the warranty period, customers can reach out to the seller directly for resolution.
– Kellmax.com acts as a mediator to facilitate communication between the customer and the seller to ensure a timely and satisfactory resolution.
– Extended warranties may be available for purchase on certain products for additional peace of mind.
Return Policy:
– Kellmax.com offers a hassle-free return policy to its customers to guarantee their satisfaction with every purchase.
– Customers have a specified period within which they can initiate a return or exchange for eligible products.
– The condition of the product for return/exchange must meet the criteria set by the seller and the platform, including unused, undamaged, and in its original packaging.
– Return shipping costs may be borne by the customer, depending on the reason for the return.
– Refunds are processed promptly upon successful return of the product, and customers are updated at every step of the return process.
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